HOW TO PURSUE MISSING OR INSUFFICIENT POINTS
1. GREEN POINTS AND OTHER CLUB EVENTS
Club awards are submitted either monthly or, by a large majority of
clubs, quarterly. These awards, (which include intra-club matches and other
regional events run during regular club sessions), are not
reported separately. Thus, before chasing any points you believe to be missing,
bear in mind that while our database files are up-to-date, printed reports
are only generated and distributed at the end of each quarter.
If you think that you are entitled to points from this group which you have not
received, you must ask your club masterpoint secretary to contact the
appropriate club on your behalf.
2. ALL OTHER EVENTS (National & State championships and Congresses, Cruises and
Holiday events)
All these events are submitted ad hoc and
are recorded separately on a daily basis, as soon as they are
received. Hence, your first step should be to look on the Result page under the
appropriate category to see if the event has been submitted. Note that you
should allow for at least 30 days since the conclusion of the event you are
looking for, before taking any further action.
You should ask your club masterpoint secretary to contact the director of the
event on your behalf if...
- a) You cannot locate an event which was held more than
30 days ago
- b) The event is listed, but your points are missing or
less than what you expected
You should ask your club masterpoint secretary to contact the
Masterpoint Centre only if...
- c) You have located the event and it is obvious that your
points have been given to another player